Shipping Policy

Last Updated: June 2026

Thank you for shopping with Holer Home. We are committed to delivering your order as quickly and efficiently as possible.

Free Shipping

Holer Home is pleased to offer FREE shipping on all orders. No minimum purchase is required unless otherwise stated on our website.

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During periods of high demand, processing times may be slightly longer.

Delivery Times

Estimated delivery times:

• United Kingdom: 5–10 business days

• Europe: 7–15 business days

• International Orders: 10–20 business days

Delivery times are estimates and may vary due to factors beyond our control, including customs processing, carrier delays, weather conditions, or peak shipping seasons.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, if available.

Please allow up to 48 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Holer Home is not responsible for orders delivered to incorrect addresses provided by customers. If you notice an error in your shipping information, please contact us immediately.

Lost, Stolen, or Delayed Packages

Holer Home is not responsible for shipping delays caused by carriers, customs authorities, weather conditions, or other circumstances beyond our control.

If your package appears lost or significantly delayed, please contact us and we will assist in investigating the issue with the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide photographs of the damaged item and packaging.

We will review the issue and work to provide an appropriate resolution.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, and import fees may be charged by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Holer Home

Address: 5 Candice Gardens, New Anna, ML11 9BQ, United Kingdom

Email: home@contact.us

Phone: +44 0 8598545024